Resident 

Residents in need of emergency housing or homes with supportive services were surveyed through the public opinion survey; see the Public and Municipal Perspectives report for details. Due to the disruption of the COVID-19 pandemic outreach efforts were limited. 

Providers of Homes with Supportive Services 

Providers of homes with supportive services in the greater Upper Valley region (region) were identified through conversations with Keys to thValley advisors. In total, 30 organizations were contacted, 12 of which were located within the region. Organizations outside of the region were contacted due to the understanding that individuals may travel long distances to receive these services. Organizations were contacted between November 2019 to April 2020, by phone and email. As this survey was largely undertaken prior to the COVID-19 pandemic, respondents were not asked how their services were affected by pandemic conditions, particularly in regards to congregate living; however, this is an important consideration for future assessments.